Duck Creek Acquires Send, Creating the Industry's Only Agentic Underwriting-to-Core Platform

Duck Creek Technologies has announced the acquisition of Send Technology Solutions Ltd, a move that aims to enhance the underwriting processes for insurers. The deal, which was finalized on July 7, 2026, involves an undisclosed amount and marks a significant step in the evolution of insurance technology. This acquisition is expected to create the industry's first agentic solution, merging Duck Creek's intelligent core with Send's AI-native orchestration engine to redefine end-to-end underwriting capabilities for commercial, specialty, and London Market insurers.

Duck Creek Technologies is a prominent player in the insurance technology sector, serving hundreds of property and casualty (P&C) insurers worldwide, including more than half of the top 20 global P&C carriers. The company’s offerings are designed to streamline core insurance operations, while Send Technology Solutions has established itself as a leader in underwriting solutions, particularly for complex risk markets. Send's platform currently supports over $26 billion in Gross Written Premium, making it a critical tool for insurers navigating the intricacies of underwriting in today’s competitive landscape.

The strategic rationale behind this acquisition centers on addressing the ongoing challenges faced by insurers in improving underwriting performance. Many insurers struggle with fragmented processes, limited visibility into risk appetite, and disconnected data sources. By integrating Duck Creek’s intelligent core with Send’s orchestration capabilities, the combined entity aims to provide a unified operating model that enhances submission intake, triage, and risk assessment. This integration is expected to result in faster quote times, improved decision-making, and ultimately, more profitable growth for insurers.

The merger also aligns with broader trends in the insurance sector, where the need for advanced technology solutions is becoming increasingly critical. As insurers face mounting pressure to manage complex risks and improve profitability, the demand for integrated underwriting solutions is on the rise. Duck Creek’s Agentic AI Platform, which was recently launched, will further bolster Send's capabilities, allowing for greater orchestration of AI agents across the underwriting lifecycle. This strategic move positions Duck Creek and Send at the forefront of innovation in the insurance technology space.

Looking ahead, the acquisition of Send Technology Solutions by Duck Creek Technologies is poised to have significant implications for the insurance market. By combining their strengths, the two companies aim to deliver a comprehensive underwriting solution that not only enhances operational efficiency but also provides insurers with a competitive edge. As the industry continues to evolve, the integration of advanced technology in underwriting processes will likely become a key differentiator for insurers seeking to navigate the complexities of the modern risk landscape. The collaboration between Duck Creek and Send signifies a pivotal moment in the ongoing transformation of the insurance industry, with the potential to reshape how underwriting is approached in the future.