Cents Acquires Insight Systems to Bring Industry-Leading Data and Reporting to the Entire Laundry Industry

Cents, a leading technology platform for the laundry industry, has announced the acquisition of Insight Systems, a prominent provider of business intelligence and reporting tools tailored for the garment care sector. The deal, which was finalized on July 14, 2026, will enhance Cents' capabilities by integrating Insight Systems' advanced data analytics and reporting functionalities into its existing platform. While the financial details of the transaction have not been disclosed, the acquisition signifies a strategic move to bolster Cents' offerings in both laundromats and dry cleaning operations.

Cents has established itself as the only fully integrated software, hardware, and payments technology platform in the laundry sector. The company aims to provide operators with comprehensive tools to manage and grow their businesses effectively. The acquisition of Insight Systems aligns with Cents' mission to deliver modern technology solutions to an industry that has historically been underserved. Insight Systems, co-founded by industry veterans Wash Respess and Joe Patalano, specializes in providing operators with sophisticated reporting and dashboarding capabilities that allow for better business insights and decision-making.

The integration of Insight Systems' tools into the Cents platform will create a centralized system for operators, enabling them to access vital business metrics and insights in a single location. This is particularly beneficial for garment care operators, as Insight Systems' technology is designed to surface metrics that are specifically relevant to their operations. The addition of Respess and Patalano to Cents' team will further enhance the company's strategic focus on dry cleaning, as both individuals bring decades of experience in the industry, including product development and operational expertise.

Cents' acquisition of Insight Systems follows a successful $140 million Series C funding round completed in March 2026, which marked the largest investment in software for the laundry and garment care vertical to date. This funding has positioned Cents to accelerate its growth and innovation within the sector. The integration of Insight Systems is expected to provide existing laundromat customers with enhanced visibility and analytics capabilities, while also laying the groundwork for Cents to develop tailored solutions for dry cleaning operations.

Overall, this acquisition reflects broader trends in the laundry industry, where technology adoption is increasingly critical for operational efficiency and customer engagement. As Cents continues to expand its product offerings and enhance its platform, the company is well-positioned to lead the way in modernizing the garment care sector. The integration of Insight Systems is anticipated to not only strengthen Cents' market position but also drive innovation and growth across the industry, ultimately benefiting operators and consumers alike.